Privacy Policy – Pet Guru
Effective Date: May 13, 2026
Pet Guru ("Pet Guru", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use www.petguru.pk and our related services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, phone number
- Account login details, profile information
- Billing information for subscriptions and services
b) Non-Personal Information
- IP address, browser type, device information
- Usage data, cookies, and analytics
- Pages visited, clicks, and activity on the platform
c) Listings Information
- Pet products, services, events, and forum content
- Images, descriptions, and prices provided by Users
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and improve our platform and services
- To process subscription fees, listing fees, and payments
- To communicate with Users regarding accounts, listings, or promotions
- To monitor and prevent fraudulent or prohibited activity
- To comply with legal and regulatory requirements
3. Information Sharing
Pet Guru does not sell or rent your personal information to third parties. We may share information with:
- Service providers and payment processors for platform operation
- Legal authorities if required by law or in case of disputes or fraudulent activity
- Authorized partners for analytics and business operations, in aggregated or anonymized form
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve user experience and platform functionality
- Analyze usage patterns and website performance
- Customize content and ads for Users
Users can manage cookies through browser settings, but disabling cookies may limit certain features.
5. User Responsibilities
Users are responsible for:
- Providing accurate and truthful personal information
- Ensuring compliance with applicable laws regarding their listings and activities
- Maintaining account security, passwords, and login credentials
6. Data Retention
We retain personal information only as long as necessary to provide services and comply with legal obligations. Data related to closed accounts, expired subscriptions, or deleted listings may be retained in archived or anonymized form for legal or operational purposes.
7. Security
We implement reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and Users acknowledge that transmission of data over the internet is at their own risk.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites, and Users should review their policies separately.
9. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children, and if we become aware of such information, we take steps to delete it promptly.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of material changes, and continued use of the platform constitutes acceptance of updated terms.
11. Contact Us
For questions or concerns about this Privacy Policy or data handling practices, please contact us at:
Email: support@petguru.pk
Phone: 0320 8059979
Website: www.petguru.pk